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Our Reviews
This is my Family’s 4 vehicle from Robert Basil we have always received the best service and advice rather we like it or not but it’s always appreciated love my new 2025 Buick Enclave
Beautiful, helpful people work in the Service Dept…will definitely buy my next car here !!!
This was by far the smoothest transfer to a new car! Kelcey Lamm was very knowledgeable about my 2024 Buick Envision! I drove away confident knowing many new things about my SUV. It’s fun to drive, impressive safety features, comfort and sleek and classy design. Thanks to a great salesman, efficient and professional!
Excellent. Kept me informed and was done sooner than I expected
Just had first oil change service on our 2024 Terrain. Not only did they change the oil, but they detailed the inside and washed the outside! Thanks Robert Basil!
Our sales consultant, Nick Lignelli, was very courteous, friendly, knowledgeable and took the time to understand our preferences and price range. George, who took care of the leasing, explained everything to our satisfaction and the paperwork was completed quickly. We love the Envision and will recommend Robert Basil Buick to anyone we know that is looking to buy or lease a vehicle.
My sales rep Gavin and finance rep George were nothing but amazing. They got me into the brand new vehicle i wanted, for once i didn't feel like i was leaving the dealership settling, despite it wasn’t the trim i initially went for it was still the same make and model. For these reasons and being provided exceptional customer service, i will definitely buy my next vehicle from Basil and recommend others to do the same.
My sales person was a beautiful blonde name Zoe, she was smart and able to make my sales smooth and fast paced, very happy she was the person who assisted me in purchasing my vehicle. I will definitely go back and see her again, when I trade up.
Very professional and follow up very quickly
Very friendly, very helpful. Great experience
Great service. Corey was very helpful and was able to help all of my needs on the vehicle service needed.
My experience at Robert Basil was very professional and I highly recommend this dealer. When I spoke with Pat Delia the sales manager and informed him I didn’t want to go back and forth, he accommodated the deal in a very professional manner. Rachel has followed up every step of the way and has been very informative on using my new LYRIQ. They were a great sales team!
Very professional
Good communication, service, price. Overall really nice experience.
Extremely good experience!!!
Great experience, Todd did a wonderful job explaining every area on the truck
First class operation from the minute you open the door till the time you leave. Sales staff, service desk, mechanics, parts window and everyone else treats you with genuine class to make your experience the best in the area. With my recent service visit, they now have a customer for life!
I had a great experience buying my car from Robert Basil. Bryan from the sales team was super helpful and supported me along the way! I would definitely recommend them.
I would like to express my sincere appreciation to Basil and their team for the exceptional experience I had purchasing my new vehicle this month. Their staff demonstrated remarkable helpfulness in addressing all my queries and exhibited patience throughout the process. Special recognition goes to Steven, who exceeded expectations with his outstanding assistance. He skillfully identified the perfect vehicle for me, ensuring a seamless transaction. His pleasant demeanor and availability were particularly noteworthy. Additionally, I extend gratitude to Dave, or possibly David, who facilitated the completion of the process with valuable guidance. His thorough explanations ensured my understanding, and his commitment to customer service created a truly comforting experience. Once again, thank you to Basil and their exceptional staff for their warm hospitality.
My salesman Sabi was awesome as was Brian in finance. I am definitely going to be a Robert Basil customer for life!
Robert Basil Buick, GMC, Cadillac has provided me with an outstanding customer experience that exceeded my expectations. All employees involved were friendly and professional. Exceptional!
Probably one of the easiest purchases, Todd our salesman was very thoural in explaining all the features and very pleasant to work with.
We had a great experience here. They were accommodating to our schedules and easy to communicate with. The high interest rates are a buzkill but that is across the board at every dealership right now. Very happy with our purchase and our experience with Madison
Sabri was great to deal with
This was our 6th lease from Robert Basil and our salesman Brian has been with us every step of the way he is wonderful always makes things very easy
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Thank You for Choosing Robert Basil Buick GMC
Thank you for making Robert Basil Buick GMC your destination for outstanding automotive service and selection in the Eden area. If you have been looking for Buick dealers in the Buffalo, NY area, you have come to the right place by considering one of the Basil dealerships. As one of the top Buick dealers and GMC dealers Buffalo drivers depend on for all of their automotive needs, we have built a reputation for providing an excellent customer experience with each and every visit. Whether you are shopping for a new SUV or truck, or you are keeping your current vehicle in pristine condition on the Blasdell roads, the team at Robert Basil Buick GMC is here to assist you. See what sets us apart from other Buick dealers in the Buffalo, NY area today.
Shopping is Stress-Free at Robert Basil Buick GMC
While you could choose another Buick dealer near Orchard Park or GMC dealer near Orchard Park, why choose our GMC dealership in NY? Unlike many Buick dealers in the Buffalo, NY area, our team is here to guide you through the car shopping process every step of the way. Our knowledgeable associates can help you navigate our extensive inventory, and once you find a vehicle that checks all of the boxes on your wishlist, we will turn it over to our finance department to help you secure some of the most competitive rates in the area. We also offer a number of online resources to expedite the process. You can estimate your monthly payments, value your trade, and apply for financing all from the comfort of home. It's why we're a preferred Buick dealership in Orchard Park, NY.
State-of-the-Art Service Center
What else sets us apart from other Orchard Park new car dealers? At Robert Basil Buick GMC, our dedication to our customers does not end after a sale. We want to ensure that your vehicle continues to run smoothly and safely for many years to come. At our GMC dealership in NY, our expert technicians know the Buick and GMC brands inside and out and will diagnose and address any issues with your vehicle correctly and in a timely manner. Set up an appointment today at one of our Basil dealerships. Other car dealers in Orchard park just can't compete.
Contact Us for More Information
Are you on the hunt for reliable Buick dealers near Orchard Park? What about GMC dealers in Buffalo? If you have any questions about a particular vehicle, your finance options, or vehicle maintenance, do not hesitate to contact us at your earliest convenience. We are proud to be one of the Buick dealers and GMC dealers Buffalo drivers choose again and again for all things automotive. Make us your go-to Buick dealership in Orchard Park, NY today.