Called to get a mirror replaced on the passenger side. I brought the vehicle in, they determined what mirror I needed and ordered it. When it came in they sent it to paint. Brought my car back in and they had it installed in less than an hour at a fair price. I appreciate that I was treated just as good for a small job as I would've for a big job.
On time and no problems.
Very clean salesman professional was in and out with new car in 2 hour’s car clean and everyone was very nice.would recommend to anyone was very happy with car.
Would highly recommend Robert Basil Cadillac dealership. They were not only professional but it felt like you were at a family business. We drove 6 hours to purchase our XT 4 . This was the dealership that gave us the best place for our trade in and the best price for a brand new Cadillac XT 4. I have owned 8 cadillacs in the past all pre owned . Never did I think I could afford a brand new one this dealership made it happen give them a try you won't be disappointed.
Excellent service. No overcrowding in the lounge area while waiting for the oil change on my truck. My vehicle was ready within an hour and I was on my way.
Grateful the problem was taken care of. although it did take 3 trips to get it corrected. But satisfied. Employees were very nice to deal with. Thanks
Todd was excellent
I have bought from Robert basil 2x now and had a great experience. Todd was great. They helped get me the price I was comfortable with
I will definitely be giving them my business when I want to trade my certified 2018 Cadillac escalade i purchased from them they gave me 2,000 more on my trade then any other dealership, I've probably dealt with 5 different dealerships ,very satisfied with everthing .
I worked with Gavin to purchase my new vehicle. He was very patient and respectable. He was able to pull me out of my lease I traded in, which still had 9 months to go and completely paid it off!! I would highly recommend Gavin to anyone. You’ve earned a repeat customer...thank you.
Excellent experience! The service person was very helpful!
A group of great people. They accommodated me from the very start as a potential buyer. James, the general manager, is one of the greatest chief executives you'll ever deal with. He was my initial salesman. Nate and George took care of me and NEVER said NO to me once, they even fed me. I love my truck and the Robert Basil family. Did I mention " no hidden costs? "
Service is great
I was treated with the utmost respect. That's important to me. I came in with no appointment but they took me in right away. I know if I have a question they are quick to help. I was very pleased with my experience. I would definitely go there again.
Our sales rep Todd was very friendly and not at all pushy
Got appointment that I wanted and very fast and friendly service,
Excellent service. Timely response. Clean brand new vehicle. No pushy salesperson. Dan was great!
This is the place to shop for a Cadillac. I went to another local dealer and Basil by far had better customer service and of course better pricing! Working with Pat was a great experience and I highly recommended checking out Robert Basil if you are in the market for a Cadillac or other brands that they sell.
Great place to get a vehicle
Everyone that I encountered at the dealership was very cordial and professional.
Joe was an easy sales rep to work with! The sales manager and finance manager were excellent. I did not feel rushed and they all made they process easy. I am very confident in my vehicle purchase and would recommend them to anyone looking to purchase a vehicle!
It was fantastic
Outstanding service and value. No reason to go elsewhere.
Great service , dropped my vehicle off and was called a short time later it was ready. Very friendly and safe.
The customer service I received at Basil was outstanding. Their communication and attention to detail was second to none. From scheduling to vehicle pickup their staff was impressive from top to bottom. Very polite very clean very Covid cautious.Big Thank you to Mark in the collision center!!You made this easy.Jeff P.
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Thank You for Choosing Robert Basil Buick GMC
Thank you for making Robert Basil Buick GMC your destination for outstanding automotive service and selection in the Eden area. As one of the top Buick dealers and GMC dealers Buffalo drivers depend on for all of their automotive needs, we have built a reputation for providing an excellent customer experience with each and every visit. Whether you are shopping for a new SUV or truck, or you are keeping your current vehicle in pristine condition on the Blasdell roads, the team at Robert Basil Buick GMC is here to assist you.
State-of-the-Art Service Center
At Robert Basil Buick GMC, our dedication to our customers does not end after a sale. We want to ensure that your vehicle continues to run smoothly and safely for many years to come. Our expert technicians know the Buick and GMC brands inside and out and will diagnose and address any issues with your vehicle correctly and in a timely manner. Set up an appointment today.
Contact Us for More Information
If you have any questions about a particular vehicle, your finance options, or vehicle maintenance, do not hesitate to contact us at your earliest convenience. We are proud to be one of the Buick dealers and GMC dealers Buffalo drivers choose again and again for all things automotive.