Great people and service. Thank you Nick!! I really love my new vehicle. I would recommend this dealership.
Beautiful store sales staff knowledgeable and courteous service excellent efficient concierge service very helpful how ever car was delivered not washed
Basil was professional and quick in dealing with car repairs from hitting a deer and the rental car arrangements I needed. I would definitely recommend them to anyone and I would go back to them in the future as well.
Jeff the service Manger was very friendly and professional. Wasn't happy I'm still missing the chip for my heated steering wheel. Something I never had before. But that's on the Cadillac manufacturer. Nice job shining up my tires.
I had spoken to Casey a few days before going into the dealership for an oil change and tire rotation. It was not my intention to replace the 2018 GMC I already had. However, once I saw the white GMC, I figured if the numbers came out right, this car was going home with me. I went in with a black 2018 GMC for an oil change and tire rotation and came home with a white 2022 GMC. Love it!
Prompt with my appointment courteous very satisfied with work done and will return for future service
I just wanted to take the opportunity to write my sincerest thanks to Robert Basil Cadillac for their service and dedication. James Griffin, the sales manager, and our salesman, Dan Loehfelm, went above and beyond to provide our family with a quality used vehicle. They took time to answer all of our questions in a timely manner and with honesty. We were greatly impressed at the attention to detail that was put into every aspect when preparing our vehicle; it truly looked amazing! Our overall buying experience was open and professional and we would certainly make the trip from Rochester, NY again when in need for another vehicle.
We had our Traverse there fir repairs. The vehicle was to be detailed. I wasn’t happy with the results. Brought it back as the Basil teams suggested. When I picked it up she looked brand new. Thanks Basil for your hard work !
Perfect buying experience. Friendly staff. Finance manager was excellent. Very professional. Would recommend to anyone. Would purchase another vehicle in the future for my family.
Todd was great. Explained everything in great detail and was very friendly. Order was completed in one day.
Great experience. Vehicle was exactly as described. Bryan is the easiest going non pushy salesman I’ve ever dealt with. George in finance was very friendly and easy to work with. James the sales manager was great as well. Easiest car deal I’ve ever done. No games or hidden things. A+++
From Our sales person , to service and finance people we considered it all a great experience
Friendly overall service visit. Cleanly atmosphere with a snack bar area. Ashley was very helpful
great service .great staff, very professional-sevice done right
Great service and close to home. Service rep was easy to talk to and explained everything
Everyone is so nice and helpful! They really do care about you and any concerns you have.
Excellent experience. Friendly and professional. Very informative on all aspects of the vehicle .
An Ability to deliver a vehicle to my expectations in a very professional way. Pat Delia I stood what I wanted and took care of all the details and overseeing of the vehicle.
Outstanding dealership, from initial inquiry, phone calls, to their salesman, Todd, providing information, sending a walk-around video, & working the numbers. He spent 5 hours with me, reviewing all the functions of the vehicle, paperwork, test drive, helpful tips, etc. He is genuinely enthusiastic, knowledgeable, personable & a professional when it came to selling this truck to me, from beginning to end. THE MOST FUN, easy going & pleasurable buying experience I've EVER had at a car dealership. Buying a vehicle should never be stressful; Todd made sure it wasn't. I came from out of state to purchase this truck, in part because of their competitive pricing, warranty options & "Engine for Life" program. Beautiful used vehicle, in top condition. I'm extremely happy with it's performance so far, & very pleased with the courteous treatment I received from all the staff that I dealt with at this dealership. Class Act! When it's time for another purchase, I'll make the trek again back to Robert Basil's Buick/Cadillac/GMC
Good friendly service. Clean neat atmosphere. Convenient location. Able to match me with the vehicle I wanted . This is my third lease.
Jim Ball is the best in the business. Everyone there is knowledgeable and ready to help with any questions.
Absolutely great service. Went out of their way to make me comfortable. Really nice. Very impressed. Very considerate of my time. Thank you basil Cadillac of Orchard Park, NY
Great dealership and service department very helpful and friendly. I would recommend for sure to others
Very professional. None of the pressure from sales or F & I staff. I will always look to Basil for my automotive needs!!!
Pros at every step of the way Delivered on all promises 4th Yukon in a row
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Thank You for Choosing Robert Basil Buick GMC
Thank you for making Robert Basil Buick GMC your destination for outstanding automotive service and selection in the Eden area. If you have been looking for Buick dealers in the Buffalo, NY area, you have come to the right place by considering one of the Basil dealerships. As one of the top Buick dealers and GMC dealers Buffalo drivers depend on for all of their automotive needs, we have built a reputation for providing an excellent customer experience with each and every visit. Whether you are shopping for a new SUV or truck, or you are keeping your current vehicle in pristine condition on the Blasdell roads, the team at Robert Basil Buick GMC is here to assist you. See what sets us apart from other Buick dealers in the Buffalo, NY area today.
Shopping is Stress-Free at Robert Basil Buick GMC
While you could choose another Buick dealer near Orchard Park or GMC dealer near Orchard Park, why choose our GMC dealership in NY? Unlike many Buick dealers in the Buffalo, NY area, our team is here to guide you through the car shopping process every step of the way. Our knowledgeable associates can help you navigate our extensive inventory, and once you find a vehicle that checks all of the boxes on your wishlist, we will turn it over to our finance department to help you secure some of the most competitive rates in the area. We also offer a number of online resources to expedite the process. You can estimate your monthly payments, value your trade, and apply for financing all from the comfort of home. It's why we're a preferred Buick dealership in Orchard Park, NY.
State-of-the-Art Service Center
What else sets us apart from other Orchard Park new car dealers? At Robert Basil Buick GMC, our dedication to our customers does not end after a sale. We want to ensure that your vehicle continues to run smoothly and safely for many years to come. At our GMC dealership in NY, our expert technicians know the Buick and GMC brands inside and out and will diagnose and address any issues with your vehicle correctly and in a timely manner. Set up an appointment today at one of our Basil dealerships. Other car dealers in Orchard park just can't compete.
Contact Us for More Information
Are you on the hunt for reliable Buick dealers near Orchard Park? What about GMC dealers in Buffalo? If you have any questions about a particular vehicle, your finance options, or vehicle maintenance, do not hesitate to contact us at your earliest convenience. We are proud to be one of the Buick dealers and GMC dealers Buffalo drivers choose again and again for all things automotive. Make us your go-to Buick dealership in Orchard Park, NY today.